Bosch Digital Workshop - Transforming the workshop experience
A workshop management system records all the requirements of the customer and organises the tools, technicians and tasks, resulting in efficient and effective vehicle maintenance.
Bosch Digital Workshop is a workshop management system that is focused on providing an end-to-end digital customer experience. It includes a cloud based ERP to enhance workflow management in a workshop, right from service booking to invoicing and delivery. For instance, workshop analytics provide valuable insights on vehicle repair patterns to design teams and OEMs for continuous design improvement and reduced delivery recalls. It also includes applications like service manager dashboard, appointment system, inspection checklist and many more, that lower the probability of errors and oversight in the work flow management.
Digitising every process in a workshop management system contributes towards easy appointment booking and shorter customer waiting time. A vehicle owner can also enjoy a seamless, connected and mobile driven experience throughout service and beyond.
Transforming the Workshop Experience
Complete ERP suite deployed on Microsoft Azure Cloud
Customisable workshop management system for country specific taxation & statutory requirements
Identification of repair patterns for OEMs to reduce vehicle recalls